Scaled daily Select membership purchases by 83%
by redesigning PDP visibility above main CTAs and building
top-of-funnel familiarity on the Home Page, driving an 8x increase
in daily PDP additions.
Reduced Select membership cart drop-offs on Order Summary from
31.1% to 25.1%
by designing a targeted removal confirmation modal that
highlighted immediate order savings and annual value,
driving a ~28% relative lift in Select purchase conversion
(11.4% to 14.6%).
Reduced median checkout time by 33.3% and improved
cart-to-payment conversion from 43.72% to 46.11% by combining a redundant 4-step flow
into a 2-step
mobile
checkout.
Redesigned the gift personalization experience into a single-screen progressive layout,
increasing conversion on new multi-input products by up to 14% and cutting completion time
by up
to
22%.